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Improve your emotional intelligence skills to recognize and positively manage emotions in yourself, in others and in groups!

Peter Drucker asserts that ''Organisations are like machines.'' The constant interaction of people tends to generate tension and excite emotions. These tensions and emotions if not properly handled can adversely affect working conditions, staff morale, corporate culture and ultimately organisational productivity.

Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This valuable seminar delivers the in-depth knowledge and practical emotional intelligence skills you need to ensure that you are a strong and emotionally intelligent leader. You will learn how to apply emotional intelligence to specific leadership situations to gain the authority and success you strive for as a leader. You will also keep current on cutting-edge developments in leadership theory and practice, to help you better collaborate and manage conflict.


  • To use emotional intelligence to gain an honest and accurate awareness of yourself.
  • To monitor and adapt your own emotions and behaviours for their benefit and that of your team and department.
  • To generate buy-in by crafting an emotionally resonant, inspiring vision.
  • To increase decisiveness with decision-making techniques based on emotional intelligence.
  • To create an atmosphere that fosters emotional intelligence.
  • To have a positive influence on the emotions and motivation of others.
  • To create cohesive teams that understand how to apply emotional intelligence
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